Refund Policy

Cancellation: We will only accept cancellations of your order within 48 hours of placing your order by email to bergerpont@gmail.com.

Refund Policy: If you wish to return the product, you may do so within 14 days of receiving the package. Please note that all shipping costs and additional fees (such as packaging and material costs, etc.) are your responsibility and you are responsible for the safe return of the package to us. Once we have verified that the product is in perfect condition, we will refund your money (minus shipping costs) as soon as possible. - If the product appears broken or damaged upon arrival and you wish to make a complaint, please contact us as soon as possible with details, pictures and any additional information required.

Any customs duties are the responsibility of the buyer.

Please note that the colors, shades and textures in the photos may differ from reality. We try to present the original paintings as faithfully as possible, but depending on the contrast, color settings and brightness used on your screen, the photos may differ from the original painting. If you would like to see additional photos of a specific painting or if you have any questions, please contact us at bergerpont@gmail.com and we will help you in any way we can.

How to return a painting: Please send an email to bergerpont@gmail.com with the subject "Return" and include your order number, name and reason for return. - We will confirm your request within 3 business days. - You can return the painting with a tracking code. - A full refund will be issued upon receipt of the undamaged package.

For any other questions or concerns, please write to us at bergerpont@gmail.com.